Module 3...Nurture Your Emotional Wellbeing, Step Three of a Five Step Series
STEP THREE: DIVEST YOURSELF OF ENERGY VAMPIRES AND COMPLAINERS
Before you accept a client – and especially if she’s booked a discovery call – check out her social profiles to get a feel for her personality. Pickiness, complaints, “poor me” stories and hard luck tales: These are the signs to beware.
Also, listen to your gut instincts. Sometimes, you get an uneasy feeling about a client who seems a decent fit yet you brush it under the rug because you think you need that client. Pay attention to those subtle little digs deep within your subconscious. They are usually there for a good reason. Your subconscious has picked up subtle clues that your conscious brain has missed.
You’ve probably already had this experience – and if you’ve ignored these twinges, you’ve also probably lived to regret doing so!
Detach from energy vampires. If you already have these in your life, that could be a significant cause of burn-out right there. Unfriend them. Stop hanging out with them. Fire clients who drain you. Make a note not to work with energy-and-time-sapping JV partners again.
And above all, make sure your website spells out bluntly and clearly “Who Should Not Work with Me.” Check out your favorite top coaching peers and influencers, and you should be able to find their client-seeking criteria right on their websites (usually in the “About” page or the “Work with Me” section). Read these criteria to get a feel for the best way to word yours.
Visit Life Coach and Business Strategist Jasna Burza’s “Work with me” page for a particularly clear and concise example of the sort of criteria to lay out
So that’s your first line of defense against energy vampires: Weeding them out right at your website before they even contact you. (“Who Should Not Work with Me” is like putting a “go away” sign on your office door for the wrong clients.)
But what if you’ve already got one or more client who drains you and overwhelms you with negativity?
Of course, your client’s behavior reflects only on herself – but if she is bad-mouthing you to everyone or she is achieving no results, it’s time to let her go.
How to actually “fire” your client will depend on what you are comfortable with, but here are five tried-and-true ways to do it with the least amount of pain for all.
Make sure you are not breaking any agreement that you made in writing. If there’s any doubt, talk to your lawyer first. And do talk to your lawyer if your client has turned out to be unstable or in anyway a threat to your safety. No one enjoys firing a client, but in most cases, letting a client who is not the right fit is the kindest thing you can do ... for both of you
Much Love & Success Suzanne
" Felicia has a vivacious spirit and an unwavering dedication to helping women in business to understand and achieve their full potential. She also possesses a keen business mind, understanding the value she brings to the table and knowing its worth. She uses this value to strengthen others, ensuring that "networking" isn't just a buzz-word. It is a sustainable business endeavor. "
~ Michael Sherlock (Transformational Leader | Shock Your Potential Podcast Host | Speaker)